MarketPrint Help Center
In our HelpCenter you will find the most important and frequently asked questions about MarketPrint, orders, complaints, printing, design, app operation, payments and much more. Simply enter search terms that could answer your questions.
Before you get started
The most frequently asked questions about the MarketPrint app
The first steps
What you need to know as a new customer
In case of problems
Here you will find solutions for various topics
App Operation
Find answers to all questions about the app, operation, and policies related to MarketPrint products and services.
Products
Find answers to any questions you may have about the products you can sell through MarketPrint services.
Design & Printing
Find answers to all questions about design, mockups, the design features in the MarketPrint app and the printing processes we use.
Shipping
Find answers to all questions about shipping, packaging and orders - everything about order processing at MarketPrint.
Returns & Complaints
Find answers to all questions regarding returns & complaints. Customer satisfaction comes first!
Payment & Invoice
Find answers to all questions regarding payments & invoices that arise when using our services.
Sustainability
Find answers to all questions about sustainability and FairTrade at MarketPrint. A healthy Co2 footprint is important to us!
General
Find answers to all common questions about the MarketPrint app, our services and our Print on Demand service.
What our customers say:
App used: one month Read more
Fast, uncomplicated, clear and very helpful. what more do you want?
I can recommend it to everyone.
App used: 2 months Read more
Great app. Simple, clear and beginner-friendly. There is a wide selection from t-shirts to canvas, mugs, puzzles,...
I am very happy to be able to use this app.
App used: 2 months Read more
I think the Marketprint app is great for the most part! Very clear and the prices are good too. It's also very easy to use and I can only recommend it.
App used: 5 months Read more
Top quality! Perfect to start with print on demand. The products they offer are good to sell.
App used: one month Read more
I can only recommend it, I work with the team myself. Everyone is nice, has the knowledge and will always help you. Thank you
App used: 6 month Read more
Very simple operation. Quickly create mockups. Direct processing. Many different colors possible in different designs.
App used: About 2 months Read more
MarketPrint is simply reliable! Super fast shipping and the quality of the products are excellent! I can recommend it to everyone
Did you find what you were looking for?
If not, no problem. Here is a quick and easy way to send us a message. Whether you have questions about our products/services, would like to request a quote, or just want to give us feedback, we are here for you. Please complete the form in full so that we can process your enquiry as efficiently as possible. All information will be treated confidentially and will not be passed on to third parties.